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- dc.title
- CERA land zoning policy and the residential red zone
- dc.description
- The New Zealand Government (the Crown) developed a set of policies in response to damaged residential land in greater Christchurch. This social policy initiative was directed at meeting the needs of people living in the most damaged parts of greater Christchurch.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Understanding the Recovery Context, Housing Recovery, Insurance, Legal, Recovery Policy, Recovery Strategy for Greater Christchurch, Residential Red Zone
- dc.title
- Residential Advisory Service
- dc.description
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Ch.9: Canterbury Earthquake Social Recovery Services and Support video
The Residential Advisory Service is a free and impartial client-centred service to support property owners to resolve their insurance and housing repair issues. Delays to housing repair had become a major barrier for social recovery and the service provided facilitated multi-party meetings between property owners and insurers. Property owners could access free technical advice from engineers and surveyors, as well as legal, and practical advice. Social recovery practitioners share tips and lessons.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Collaboration and Partnership, Communicating in Recovery, Housing Recovery, Insurance, Legal, Residential Red Zone, Social Recovery
- dc.title
- Residential Advisory Service
- dc.description
- Settling insurance claims was challenging for many property owners. This case study focuses on the Residential Advisory Service, a free, impartial, client-centred advice service to help property owners understand and progress the repair and rebuild of their homes. This unique collaboration between government and the insurance sector generated many useful lessons for recovery practitioners.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Collaboration and Partnership, Insurance, Legal, Psychosocial Recovery, Residential Red Zone, Social Recovery