A Case Study by Resilient Organisatons: Creating an Environment that Delivers High Performance
A case study was carried out by research and consulting group Resilient Organisations on what made SCIRT an effective organisation, based on an interview with Duncan Gibb (founding Executive General Manager, SCIRT), Belinda de Zwart (HR and Peak Performance Manager), and Rod Cameron (Value Manager).
It focused on how SCIRT had been intentionally shaped and refined to create an environment that delivered high performance amid uncertainty from continuing earthquake aftershocks, and in post-disaster recovery.
A key lesson from SCIRT was that an organisation's culture didn't just emerge - it was a function of the way the organisation was designed, and the values and behaviours that the organisation continually enabled and reinforced. Creating the right environment within an organisation needed to feature in every decision.