- Communicating in Recovery (x)
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- dc.title
- Call for Ideas to Remember
- dc.description
- In July 2014, CERA led a community engagement process to inform the design of the Canterbury Earthquake Memorial. The Memorial would be a place where people could honour the lives of those who died and acknowledge the shared trauma experienced by the people of Canterbury.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Built Environment, Social Recovery Environment, Communication and Community Engagement, Christchurch Central City, Collaboration and Partnership, Communicating in Recovery, Community Engagement, Community Resilience, Psychosocial Recovery, Recovery Policy, Recovery Strategy for Greater Christchurch, Social Recovery
- dc.title
- Guidelines for a cordon
- dc.description
- Implementing a cordon after a natural disaster is a challenging and critical task which requires careful planning and coordination. The attached guidelines were compiled by the team who managed the CERA cordon in Christchurch's central city.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Built Environment, Christchurch Central City, Communicating in Recovery, Demolitions and Operations, Act
- dc.title
- Cordon access: An overview
- dc.description
- Following the February 2011 earthquake, a cordon closed off most of Christchurch's central city. A monitored pass system was implemented by CERA to provide limited, safe access to business owners, tenants and residents. The cordon was regulated by the New Zealand Defence Force with support from the New Zealand Police. As dangerous buildings were demolished or made safe, and aftershocks decreased, controlled access was allowed for the general public. This was considered to be an important step in the city's psycho-social recovery.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Built Environment, Christchurch Central City, Communicating in Recovery, Demolitions and Operations
- dc.title
- Creating technologies
- dc.description
- This case study details how CERA used innovative IT tools and systems to enhance communications and information management in the recovery.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Conditions for Innovation, Communicating in Recovery, Information Technology and Data
- dc.title
- Relocation after disaster
- dc.description
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Engaging with insured residential property owners in greater Christchurch's land-damaged "residential red zone"
The case study outlines the New Zealand government's response to earthquake-caused land damage in residential areas by way of a voluntary Crown offer to buy'red zone' land from insured property owners, and demonstrates how effective community engagement enables people-centered implementation to occur.
- Creator(s)
- Michelle Mitchell
- Tags
- Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Community Engagement, Recovery Policy, Residential Red Zone
- dc.title
- Shaken but not Stirred: A University's Resilience in the Face of Adversity. 4th September 2010 Earthquake
- dc.description
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On 4 September 2010, people in Canterbury were shaken from their beds by a major earthquake. This report tells the story of the University of Canterbury (UC), its staff and its students, as they rose to the many challenges presented by the earthquake.
This report however, is intended to do more than just acknowledge their hard work and determination; it also critically reflects on the things that worked well and the aspects of the response that, in hindsight, could have been done better.
- Creator(s)
- University of Canterbury
- Tags
- Social Recovery Environment, Understanding the Recovery Context, Communicating in Recovery, Human Resources, Recovery Policy
- dc.title
- Working with the private sector to redevelop Christchurch's central city
- dc.description
- This case study looks at the role the private sector played in redeveloping the Christchurch central business district after the devastating earthquake sequence of 2010/11.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Economic Recovery Environment, Communication and Community Engagement, Business Recovery, Christchurch Central City, Communicating in Recovery
- dc.title
- Communicating in a recovery: CERA's approach to communications and engagement
- dc.description
- From CERA's inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communicate and engage with the many organisations, communities and individuals who were looking to it for guidance. This case study explores the challenges of post-disaster communications and how CERA adapted its communications approach over time.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Communication and Community Engagement, Communicating in Recovery, Community Engagement
- dc.title
- CERA's communication channels
- dc.description
- Post-disaster communications require a multiple channel approach to maximise reach and cut-through. This case study outlines the range of communications channels CERA utilised and explores how messaging and methodologies changed over time to adapt to a changing recovery environment.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Community Engagement
- dc.title
- The Communications team
- dc.description
- CERA's Communications team had many functions. These included working with stakeholders to plan and manage issues, planning and delivering public information, producing informative collateral, and being the contact point for the media.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Community Engagement, Human Resources
- dc.title
- CERA communications - key lessons identified
- dc.description
- This resource looks at CERA's experience communicating in recovery and extracts some key lessons to help guide others.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Communication and Community Engagement, Communicating in Recovery, Community Engagement
- dc.title
- Community engagement strategy and framework
- dc.description
- Early on, CERA developed a Community Engagement Strategy and a Community Engagement Framework to guide its work. These documents committed CERA to working transparently and inclusively. The goal was to enable communities and individuals to participate in decision making on rebuilding and revitalising greater Christchurch.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Understanding the Recovery Context, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Recovery Strategy for Greater Christchurch, Residential Red Zone, Social Recovery
- dc.title
- Collaborative communications
- dc.description
- Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and partners to provide effective and accurate communications through centralised channels.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement
- dc.title
- Community Forum: Advocates for the people of greater Christchurch
- dc.description
- An overview of the Community Forum: a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Leadership and Governance, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement, Recovery Governance, Recovery Policy, Recovery Strategy for Greater Christchurch
- dc.title
- CCDU Communications: Promoting the central city
- dc.description
- In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU's role was to lead recovery of the central city. The Christchurch Central Recovery Plan (CCRP), including the Blueprint, was the key planning document for the recovery of the central city. The CCDU Communications team used a number of different communications and engagement methods.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Communication and Community Engagement, Christchurch Central City, Communicating in Recovery, Community Engagement
- dc.title
- Seize the opportunity
- dc.description
- This booklet, published in November 2013, gives an overview of the opportunities available in the region as a result of the Christchurch rebuild.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Economic Recovery Environment, Understanding the Recovery Context, Communicating in Recovery
- dc.title
- Resilience tested: A year and a half of ten thousand aftershocks
- dc.description
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Resilience Tested is a companion to Shaken but not Stirred. It tells the story of the University of Canterbury (UC) following the earthquake on 22 February 2011.
The earthquake caused immediate evacuation of the UC campus and resulted in significant damage to many buildings.
The report serves two purposes; to retain an institutional memory of what was learnt during the recovery period, and also to share these learnings with other organisations in New Zealand and around the world.
- Creator(s)
- University of Canterbury
- Tags
- Social Recovery Environment, Understanding the Recovery Context, Communicating in Recovery, Human Resources, Recovery Policy
- dc.title
- Social recovery 101: A guide for local social recovery
- dc.description
- This report provides a guide for anyone who finds themselves in a role leading local social recovery following a disaster. The guide documents knowledge and understanding about effective community focused social recovery in Waimakariri District Council following the greater Christchurch Earthquakes of 2010 and 2010. The framework presented is scalable for all local social recovery efforts.
- Creator(s)
- Waimakariri District Council
- Tags
- Leadership and Governance, Communicating in Recovery, Community Resilience, Social Recovery
- dc.title
- Residential Advisory Service
- dc.description
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Ch.9: Canterbury Earthquake Social Recovery Services and Support video
The Residential Advisory Service is a free and impartial client-centred service to support property owners to resolve their insurance and housing repair issues. Delays to housing repair had become a major barrier for social recovery and the service provided facilitated multi-party meetings between property owners and insurers. Property owners could access free technical advice from engineers and surveyors, as well as legal, and practical advice. Social recovery practitioners share tips and lessons.
- Creator(s)
- CERA (Canterbury Earthquakes Recovery Authority)
- Tags
- Social Recovery Environment, Collaboration and Partnership, Communicating in Recovery, Housing Recovery, Insurance, Legal, Residential Red Zone, Social Recovery
- dc.title
- Christchurch Migrant Inter-Agency Group: Lessons learned following the earthquakes of 22 February 2011
- dc.description
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This document discusses the 'lessons learned' as a result of the work undertaken by the Christchurch Migrant Inter-Agency group, set up to support migrants and refugees following the February 22 earthquake in 2011.
Its purpose is to provide a record of key events and responses in the immediate aftermath period and to offer some candid discussion and insight with respect to their success or otherwise.
- Creator(s)
- Christchurch Migrant Inter-Agency Group
- Tags
- Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Social Recovery