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Tephra is published by the Ministry of Civil Defence and Emergency Management to raise awareness and understanding of the major hazards faced in New Zealand. This edition draws on the experiences of communities impacted by the Canterbury earthquakes and how communities saw the response to their situation.

While largely developed from the perspective of the emergency management sector, the concepts and models provided are also applicable to other sectors.

A PDF copy of a page on the EQ Recovery Learning site which linked to a YouTube video.

The Christchurch Central Recovery Plan (CCRP or Recovery Plan) was released in July 2012. It provided a framework for the recovery of Christchurch's central city, which was devastated after a series of earthquakes in 2010 and 2011. This video, produced for its launch, gives an overview of the CCRP and its accompanying Blueprint for the future city.

The ageing of the New Zealand population means that, in future, very large numbers of very old people will be living in the community, many alone or with a spouse of similar age, many suffering from chronic illness or disability and in need of support. This scenario must be central to future planning for disaster relief and recovery.

The Earthquake Commission and other organisations concerned with disaster recovery need to consider age-appropriate forms to ensure social connectedness and psychological wellbeing.

This document discusses the 'lessons learned' as a result of the work undertaken by the Christchurch Migrant Inter-Agency group, set up to support migrants and refugees following the February 22 earthquake in 2011.

Its purpose is to provide a record of key events and responses in the immediate aftermath period and to offer some candid discussion and insight with respect to their success or otherwise.

Following the Canterbury earthquakes, the Human Rights Commission surveyed New Zealand insurers (state and private) in order to understand how the industry was responding to the insurance claims of vulnerable customers.

These guidelines have been developed to help insurers and other businesses and social sector agencies, to prioritise vulnerable customers.

Ch.6: Canterbury Earthquake Social Recovery Services and Support video

This video explains how recovery agencies can support communities to lead their own recovery, and showcases community-led social recovery initiatives. Community workers identify key lessons to encourage neighbourliness and strengthen social connectedness.

Ch.2: Canterbury Earthquake Social Recovery Services and Support video

This video explains the psychosocial pyramid model CERA and partner agencies used to ensure psychosocial services and supports met diverse recovery needs as they emerged and changed over time. Michelle Mitchell (CERA Deputy Chief Executive 2011-2015) describes the pyramid model, and the relationship between universal supports, family and community supports, targeted services, and specialist services.

Ch.4: Canterbury Earthquake Social Recovery Services and Support video

This video explains the effectiveness of door knocking to identify and support vulnerable people after a major natural disaster.