Settling insurance claims was challenging for many property owners. This case study focuses on the Residential Advisory Service, a free, impartial, client-centred advice service to help property owners understand and progress the repair and rebuild of their homes. This unique collaboration between government and the insurance sector generated many useful lessons for recovery practitioners.
The Leadership in Communities (LinC) Project is designed specifically to support and enhance local leadership and recognised change agents drawn from the voluntary, NGO and also central and local government sectors across Greater Christchurch.
The project involves a comprehensive range of forums, coaching, peer groups and funded projects and has been designed and facilitated by a collaboration of local professionals, experienced in leadership and community development.
Resilient Organisations had the opportunity to talk with Duncan Gibb, CEO of the Stronger Christchurch Rebuild Team (SCIRT) during his last few weeks as CEO.
This case study explores the underpinnings of what has made SCIRT such a special organisation.
