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dc.title: Communicating in a recovery: CERA's approach to communications and engagement
dc.description: From CERA's inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communicate and engage with the many organisations, communities and individuals who were looking to it for guidance. This case study explores the challenges of post-disaster communications and how CERA adapted its communications approach over time.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Communication and Community Engagement, Communicating in Recovery, Community Engagement

dc.title: CERA's communication channels
dc.description: Post-disaster communications require a multiple channel approach to maximise reach and cut-through. This case study outlines the range of communications channels CERA utilised and explores how messaging and methodologies changed over time to adapt to a changing recovery environment.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Community Engagement

dc.title: The Communications team
dc.description: CERA's Communications team had many functions. These included working with stakeholders to plan and manage issues, planning and delivering public information, producing informative collateral, and being the contact point for the media.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Communication and Community Engagement, Communicating in Recovery, Community Engagement, Human Resources

dc.title: CERA communications - key lessons identified
dc.description: This resource looks at CERA's experience communicating in recovery and extracts some key lessons to help guide others.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Communication and Community Engagement, Communicating in Recovery, Community Engagement

dc.title: CERA Wellbeing Survey September 2015
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey September 2014
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: Community engagement strategy and framework
dc.description: Early on, CERA developed a Community Engagement Strategy and a Community Engagement Framework to guide its work. These documents committed CERA to working transparently and inclusively. The goal was to enable communities and individuals to participate in decision making on rebuilding and revitalising greater Christchurch.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Recovery Strategy for Greater Christchurch, Residential Red Zone, Social Recovery

dc.title: Collaborative communications
dc.description: Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and partners to provide effective and accurate communications through centralised channels.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement

dc.title: Community Forum: Advocates for the people of greater Christchurch
dc.description: An overview of the Community Forum: a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Leadership and Governance, Communication and Community Engagement, Collaboration and Partnership, Communicating in Recovery, Community Engagement, Recovery Governance, Recovery Policy, Recovery Strategy for Greater Christchurch

dc.title: CCDU Communications: Promoting the central city
dc.description: In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU's role was to lead recovery of the central city. The Christchurch Central Recovery Plan (CCRP), including the Blueprint, was the key planning document for the recovery of the central city. The CCDU Communications team used a number of different communications and engagement methods.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Communication and Community Engagement, Christchurch Central City, Communicating in Recovery, Community Engagement

dc.title: Canterbury Wellbeing Index 2015
dc.description: The Canterbury Wellbeing was a collaborative project across many government agencies which tracked the progress of social recovery following the 2010/ 2011 earthquakes. It used indicators to identify emerging social trends and issues, providing communities and decisions makers with up to date, accurate and comprehensive information.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: Canterbury Wellbeing Index 2014
dc.description: The Canterbury Wellbeing was a collaborative project across many government agencies which tracked the progress of social recovery following the 2010/ 2011 earthquakes. It used indicators to identify emerging social trends and issues, providing communities and decisions makers with up to date, accurate and comprehensive information.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: Canterbury Wellbeing Index December 2013
dc.description: The Canterbury Wellbeing was a collaborative project across many government agencies which tracked the progress of social recovery following the 2010/ 2011 earthquakes. It used indicators to identify emerging social trends and issues, providing communities and decisions makers with up to date, accurate and comprehensive information.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey April 2015
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey April 2013
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey September 2012
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey April 2014
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: CERA Wellbeing Survey September 2013
dc.description: The CERA Wellbeing Survey supplemented the data collected by a range of agencies for the Canterbury Wellbeing Index. It gathered self-reported wellbeing data about quality of life, levels of stress, stressors, positive outcomes and Canterbury residents' perceptions of the recovery. With a unique sample of 2,500 residents each wave, the data could be broken down to demographic and geographic sub-populations, enabling analysis of recovery progress at more detailed levels. Six-monthly reports were made publically available from September 2012 to September 2015.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Understanding the Recovery Context, Resource Allocation, Collaboration and Partnership, Community Engagement, Community Resilience, Housing Recovery, Psychosocial Recovery, Recovery Policy, Residential Red Zone, Social Recovery

dc.title: Youth Wellbeing Survey 2013
dc.description: This report was prepared for the agencies partnering in the CERA Youth Wellbeing Survey. It presents a high-level overview of results from a survey of young people living in greater Christchurch aged 12 to 24 years who chose to participate in the online survey.
Creator(s): CERA (Canterbury Earthquakes Recovery Authority)
Tags: Social Recovery Environment, Communication and Community Engagement, Psychosocial Recovery

dc.title

Christchurch, The Ever Evolving City, Chapter 5: Unite - Whakakotahi

dc.description

A PDF copy of a page on the EQ Recovery Learning site which linked to a YouTube video.

In the wake of the devastating 2010 and 2011 earthquakes, a bold new Christchurch is emerging. Its central city is being rebuilt on an epic, breath-taking scale. Shaken communities are getting back on their feet and facing the future with inspiring determination. Christchurch: The Ever Evolving City, a documentary series produced by CERA the marketing team in 2014, bears witness to this remarkable transformation. It's a story of creativity, innovation and unshakable faith in a city, told by many of those leading its spirited renaissance.

Creator(s)

CERA (Canterbury Earthquakes Recovery Authority)

Tags

Social Recovery Environment, Conditions for Innovation, Community Engagement, Community Resilience

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